Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our service, book a mock interview, or contact us for support. This may include your name, email address, payment information, and any other information you choose to provide.
We also collect information automatically when you use our platform, including log data, device information, and usage data such as the pages you visit and the features you use.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:
- Process transactions and manage your account
- Match you with appropriate interviewers for mock sessions
- Send you transactional emails and service-related notifications
- Monitor and analyze usage trends to improve the platform
- Detect and prevent fraudulent or unauthorized activity
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform (e.g., payment processors, authentication providers, cloud hosting), subject to confidentiality agreements.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
5. Cookies and Analytics
We use strictly necessary cookies for authentication, security, and core platform functionality. These cookies are required to use DevMentor and cannot be disabled through our cookie banner.
With your consent, we use Google Analytics to understand how visitors interact with our marketing pages and improve the product. Analytics cookies are optional and are only enabled after you choose “Accept all” or enable Analytics in cookie preferences. You can change your choice at any time using the Cookie settings link in the site footer.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@thementor.in.