Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, book a mock interview, or contact us for support. This may include your name, email address, payment information, and any other information you choose to provide.

We also collect information automatically when you use our platform, including log data, device information, and usage data such as the pages you visit and the features you use.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Process transactions and manage your account
• Match you with appropriate interviewers for mock sessions
• Send you transactional emails and service-related notifications
• Monitor and analyze usage trends to improve the platform
• Detect and prevent fraudulent or unauthorized activity

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform (e.g., payment processors, authentication providers, cloud hosting), subject to confidentiality agreements.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@thementor.in.