Intercom

Senior Product Manager (Growth)

San Francisco, CA, USA

Senior

HYBRID

Intercom (now part of Salesforce) is hiring a Senior Product Manager for its Growth team, focused on the self-serve existing business. This role owns the full lifecycle of self-serve paying customers — from conversion through renewal, expansion, and retention. You'll drive adoption of Fin (Intercom's AI Agent), build retention and expansion motions, and partner cross-functionally across product, engineering, data, lifecycle marketing, and sales. The ideal candidate has a strong background in growth, lifecycle, or product-led growth, with sharp data fluency and a track record of moving busin...

Product management

Growth and lifecycle strategy

Retention and expansion motions

Data analysis and funnel analytics

Cohort analysis

Customer research

Roadmap planning and communication

Cross-functional leadership

Product-led growth (PLG)

AI fluency / LLM understanding

In-product experimentation

Lifecycle messaging

Sign up or log in to view the full job and apply

Create a free account to read the full job description, apply, and unlock a free AI study plan with Intercom's interview process, recent question patterns, and step-by-step practice.

Free AI interview study plan included

Sign in to unlock a company-specific preparation guide for Intercom: interview rounds, recent question patterns, Coach AI practice, coding & system design drills, behavioural prep, and a mock interview — all tailored to this role.