Datadog

Technical Escalations Engineer 2 (Alerting) - EMEA

EMEA

Mid-Level

HYBRID

Datadog is hiring a Technical Escalations Engineer 2 focused on Alerting for their EMEA region. This role sits within the Technical Escalation Engineering (TEE) team and serves as the global expert on Alerting and Monitoring within Technical Solutions. You will own complex escalations related to monitor behavior, collaborate closely with Engineering and Product teams, and help customers build reliable, actionable alerting strategies. The role also involves mentoring Solutions teams worldwide and developing reusable diagnostic resources. It is a hybrid position based in EMEA.

Alert debugging

Monitor configuration

Data aggregation analysis

API usage

Tagging strategies

Downtime configuration

Incident response

Technical escalation management

Root cause analysis

Customer communication

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